Add artificial intelligence to a specific task, with quality checks and clear limits on how it is used.
Your team needs to handle requests, find information or prepare materials from a large volume of data. AI can help with some of these tasks, but its role has to be defined before rollout. We start with the process, the expected result and the cost of a mistake. That lets us choose a use case where the benefit can be tested and quality control put in place.
We analyze the available data, the integrations required and the rules for handling information. We build a pilot solution and evaluate the results on your own examples. We define when an answer needs human review and how the system should behave when data is missing. Once validated, we build the chosen use case into your product or workflow.
You get a feature with a defined purpose, a way to verify it and rules for its use. Sponge Digital combines work in AI, data, development and support, so we can stay with the solution after launch. Describe a recurring task and show us examples of the input materials and the result you want. We will work out where testing should begin.
