Regain control of a troubled website and set up how it will be maintained from here on.
Your website has stopped working, features disappeared after an update, or your previous contractor no longer answers. Sometimes there are also signs of a hack and no one knows the state of the backups. You need to understand what happened and what can be done. We start with access, the current state of the site and the most important features your users need back.
We audit the website, identify the problems and lay out a recovery plan. Where the necessary materials are available, we bring the site back to working order, fix errors and put updates in order. If there are signs of compromise, we agree separately on how to handle access and the environment. Whether specific data can be restored depends on its condition and the backups available.
Once the site is restored, you can move on to regular support, improvements and monitoring. Sponge Digital combines development with its own infrastructure, email and backups. That lets us look at the problem in the context of the whole product. Send us the website address, a description of the symptoms and when they started. Please do not include passwords in your message, we will agree on a secure way to share them separately.
